Broken Trust


trust torn header
I’ve talked before about my love of basketball, and in the news recently there was an incident that hit headlines.

Although they are terrible these days, the Los Angeles Lakers are still one of the “glory” franchises in the NBA. They hit headlines though because a video was leaked where one of their top newcomers (D’Angelo Russell) was talking to another player (Nick Young) about his relationship, and in it Nick Young apparently admits to cheating on his fiance.

Interestingly, the furor over this video has nothing to do with Nick Young cheating on his fiance. Instead, it has been about the actions of D’Angelo Russell – filming and then purportedly posting this video (he denies posting it, and insists he doesn’t know how it got out).

See, regardless of what was being said the discussion between Young and Russell was private. And in letting it out there, Russell has violated his trust.

In the sports world the outcry against Russell has been considerable, with some even going so far as to say that Russell (who is a rookie) will never be able to recover from this, because his teammates will never be able to trust him again.

A sports team in many ways is the same as any other team. The players don’t necessarily have to be friends, and they don’t even have to like each other. But to be successful they need to be able to effectively work together. And that requires a degree of trust. When that trust breaks down, it damages the chemistry between players. And trust once gone, is very difficult to rebuild.

Breaking Down Trust

I’ve written before about honesty in relationships, and although I don’t believe anyone is always honest I do feel it’s important that our actions toward each other are characterized by empathy and respect.

In relationships trust can break down in different ways. Sometimes it is big events, and other times it is an accumulation of smaller events over time. At the end of the day though, trust is about the questions “can I count on you?”, and “will you be there for me when I need you?”

When the answer is no or there is significant doubt, then trust has broken down. When this happens, often our entire perception of the other person changes. They aren’t the person we thought they were. And this realization can leave us feeling betrayed and hurt.

If trust has broken down, can it ever really be rebuilt? Or is it something that once broken is gone forever?

Trust2-perfect again

Making Mistakes

Are you perfect? Have you made mistakes?

We all make mistakes, both big and small. And it doesn’t matter how kind, or caring, or devoted you are – we all have days and moments where we are tired, frustrated, or selfish.

At some level we know this, but we still expect more from the people we care about the most. After all, we care about them – and we expect them to care about us. So we don’t expect them to be the ones who hurt us. We expect better from them.

However the ones we care about the most are often the ones we hurt the most. When I look at my life, overall I think I’m a pretty good guy. Yet I know I’ve done things that have hurt those closest to me.

It’s the law of averages – for the people who see us the most, they are more likely to see us at our worst moments. While being around people more gives us more opportunities to “be on our best”, it also provides more opportunities to hurt them.

Unfortunately, it’s often the bad stuff that people remember the most.

There’s No News Like Bad News

Take a look at any newspaper, or any media outlet. Sure, sometimes there are “feelgood” stories that get traction. But by and large it’s the bad news that sells. And it’s the bad news that sticks with people.

That’s just human nature – and unfortunately it’s bad news for relationships.
In his work on relationships John Gottman talks about this – and he even has a formula for what it takes to have a successful relationship. According to him, healthy relationships need 5 positive interactions for each negative one.

We remember what affects us more, and the bad often outweighs the good.

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Letting People In

As the saying says, trust takes years to build and moments to break.
There are definitely different degrees of bad choices, but if a person has done a lot of good for a long time and then does something bad, does that make them a bad person?

Some would argue that it depends on the severity of the bad choice, and there’s truth to that. Some choices are so terrible that it’s hard to ever accept. I still think history matters though. As does a person’s reaction after the fact.

If someone continually exhibits selfish or disrespectful behavior then that’s one thing. But if someone takes ownership for their actions, shows contrition and demonstrates changes in their behavior, we should be able to rebuild trust over time.

When we can’t?

I think that often issues with trust aren’t only issues with the actions of the person we are struggling to trust. Instead, they are issues with us being unable to let go and being unable to forgive.

When we’ve been hurt it’s good to be cautious, and it’s good to try to protect ourselves. But it’s important to remember that building walls and not letting the other person back in will ensure the relationship is never able to move forward.

 

D’Angelo Russell made a mistake, and that mistake cost him the trust of his teammates. Does that mean he’s untrustworthy?

I don’t actually know anything about the guy in question, but I would say no, one mistake no matter how big does not mean someone is untrustworthy. Right now all it means is that he made a selfish decision that hurt his teammate. If that mistake is part of a pattern of behavior, then I would say yes.

That’s not to say the affected teammate should just forget it and trust him blindly moving forward. Some mistakes are bigger than others, and Nick Young needs to decide if he is willing to even consider trusting Russell again.

Trust isn’t just about one person though. So if they do want to move forward as teammates Russell needs to consistently show he’s worthy of that trust, and Young also needs to let him back in. If Young doesn’t, then nothing Russell does will ever be enough, and trust will never be rebuilt.

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